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M3 Reset / Boot Glossary

Soft Reset / Warm Boot
When an error occurs while running the device, sometimes it requires restart of the system. Soft reset / Warm boot is a way of restarting the system without powering off the device. Soft reset / Warm boot does not delete stored data.
 
Hard Reset / Cold Boot
Hard reset / Cold boot is a way of restarting the system after the device is completely turned off. Since this operation disconnects the power to the device, everything in RAM will be erased. Most of devices using Windows CE use RAM to store programs and data. Hence, hard reset / cold boot will remove everything except data stored in Flash disk. In other words, the device will return to its default settings. However, in a few devices which use ROM hive type Windows CE or Windows Mobile, most of data are stored in ROM. Hence, hard reset / cold boot will not affect the stored data in such devices.
 
Clean Boot
Clean boot is used to delete everything, in RAM and ROM, except data stored in Flash disk in a few windows CE and windows mobile devices which use ROM hive method.
*When soft reset does not fix the problem then, hard reset (in RAM type devices) or clean boot (in ROM hive type devices) may be performed to troubleshoot. Everything stored in the device except in Flash disk will be erased and the device will return to its default settings. M3 refers this operation of resetting the device to its default state, to “hard reset” to help understanding of customers and to avoid any inconvenience may caused by using two different terms which mean basically the same operation.
 
Factory Reset
Factory reset will remove everything in the device including the data stored in Flash disk and will return to its factory status.
 
Long Reset
When the device does not power up even the battery is charged; reset button is pushed for more than 4 seconds to physically shake the reset pin to wake up the device. In M3 RED, GREEN, T and POS (CE devices except M3 BLACK and EDU), long reset cuts the power to RAM which causes hard reset of the device. In M3 SKY and MM3 (WM devices), long reset has the same effect as the soft reset.
 
Clean Hive
Clean Hive is a feature only included in M3 BLACK. This feature is used to initialize only the registry. This can be launched by long reset or from boot menu.
 
M3 Product Summary
 
OS
Soft Reset
Hard Reset /
Clean Boot
Factory Reset
Long Reset
M3 RED
CE (RAM Type)
O
O
X
Hard
M3 GREEN
CE (RAM Type)
O
O
X
Hard
M3 SKY
WM
O
O
O
Soft
M3 ORANGE
WM
O
O
O
Soft
M3 T
CE (ROM HiveType)
O
O
O
Clean Hive
MM3
WM
O
O
O
Soft
M3 POS
CE (ROM HiveType)
O
O
O
Clean Hive
M3 BLACK (OLD)
CE (ROM HiveType)
O
O
O
Clean Hive
M3 SMART
WM
O
O
O
Soft
M3 SMART
CE (ROM HiveType)
O
O
O
Clean Hive
ORP/ORS
WM
O
O
O
Soft
ORC
CE
O
O
O
Soft
M3 BLACK
WM
O
O
O
Soft
Red marked discontinued…
 
How to:
Soft Reset
Gently press the reset button on the device.
 
Hard Reset
In RAM type CE device (RED, GREEN, T, and POS): Push the reset button for more than 4 seconds to turn off the device and push the reset button again to turn on the device.
 
Clean Boot
In ROM Hive type CE and WM devices (SKY, MM3, M3 Orange, M3 Smart and BLACK): Can choose “Clean Boot” from boot menu.
 
Factory Reset
Can choose “Factory Reset” from *boot menu.
*To launch boot menu, please refer to How to launch Boot Menu.